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Plugged In

August 3, 1998

BIOS Virus and e-mail flaws put your data in double jeopardy

By Bob O'Donnell

Imagine for a moment what it would be like if someone walked into your office, took away your computer, and then told you that you still had to get your job done. Sound like some kind of nightmare? Well, if you fall victim to any one of the latest spate of viruses or security flaws being covered in the news, that's exactly the situation you could find yourself in. You might end up without a working computer or any of the data you've labored to create.

Ironically, as our collective dependence on computers and computer-based information has increased, so too has the fragility and vulnerability of that critical data. We are at the mercy of an increasingly hostile computing environment. The CIH "BIOS Virus" covered in the news two weeks ago, for example, has the potential to not only wipe out your hard drive, but to make your PC completely unusable by scrambling your BIOS (basic input/output system). Symantec's AntiVirus Research Center has some very useful info as well as a free DOS-based tool you can use to eradicate CIH.)

And if that weren't bad enough, last week's discovery of the security hole that could conceivably let malicious code run on your machine by simply downloading your e-mail has enormously important implications. (Microsoft has posted patches for Outlook 98 and Outlook Express and Netscape has directions on how to avoid the problem, but won't have a patch for a staggering two weeks.) Put the two together -- download a mail message and suddenly find that all your data is erased and the BIOS scrambled, making your computer completely unusable -- and you have probably the most lethal combination to face personal computers since their inception.

In fact, threats to the integrity of your computer's data and even the operation of the computer itself seem to be increasing at a frightening pace, yet I don't get the sense that people are increasing their vigilance in protecting that data. If anything, I get the feeling that people are getting more complacent about it.

I think the problem is that when you use computers all the time and depend on them almost entirely to do any productive work, it's easy to forget how vulnerable you are. The relatively stable environment that most computer users encounter lulls them into a false sense of security that everything about their computer's operation is good and safe.

As these two recent wake-up calls have clearly demonstrated, however, nothing could be further from the truth. Computer data is still astonishingly fragile and much too susceptible to complete destruction. Sure, good backup policies, vigilant use of anti-virus programs and constant updates to your Internet-based applications can help avoid these problems, but that requires more knowledge and more effort than many individuals and organizations are willing or able to make.

I certainly don't want to encourage paranoia, but I find it interesting that all the crazy fears that new computer users often have about computer viruses (and that experienced users would reassure them weren't possible) are now, in fact, very real. Even worse, I get the feeling that things are going to get a lot worse before they get any better. Clever hackers are jumping on every possible opportunity and exploiting every tiny security hole they can in order to try and make their mark.

I have no doubt that the companies involved with these issues will address some of the particular issues that have recently arisen. But the computer industry as a whole is sadly lacking in its efforts to build in more protection against these problems arising in the first place and in educating computer users on the risks involved. Instead of sheepishly hiding critical information about these problems somewhere in the middle of their Web haystack, affected companies need to be out shouting from all points warning people about the potential dangers they face.

And from the user's perspective I'm afraid a lot of innocent victims' data will be obliterated before we see the kind of absolute outrage (directed against companies who have missed these problems in the first place) that it's going to take to make things better. Sad, but I fear, true.


© Copyright 1998, by InfoWorld Publishing Corp., a subsidiary of IDG Communications, Inc. Reprinted from InfoWorld, 155 Bovet Road, San Mateo, CA 94402. Further reproduction is prohibited.

 

 


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